Average Reviews:
(More customer reviews)The Rinnai ES38 wall furnace ordered from Amazon arrived approximately one week later and had sustained significant shipping damage. Amazon and UPS were notified and the stove was sent back. A second unit was ordered a few days later and arrived shortly thereafter. It had also sustained significant shipping damage and was sent back. Both of these units were shipped UPS Ground - Super Saver Free Shipping. Amazon / UPS were both very good with regard to prompt action and refunds were timely.
A third Unit was ordered from another vendor in Pennsylvania and was shipped truck freight. It arrived 2 days later and was in perfect condition.
These Unit are fragile and easily damaged (based upon my experience). I was told that Amazon now ships these units truck freight but did not verify this. I would recommend you check with seller to discuss shipping method - recommend Truck Freight.
With regard to the Rinnai ES38 wall furnace, you will probably need to have a professional install it unless you are comfortable with flaring copper tubing, working with propane supply line installation, cutting a 3" hole through the side of your house to install the flu assembly and possibly measuring the propane supply line pressure with a manometer. Sounds like a job for a good handyman. The manual can be downloaded from the web before you purchase to help you decide about your installation and how much help you will need. Read the installation instructions carefully and be sure to use the installation template provided.
Once installed, the wall furnace fired up with no problems and runs like a champ. It is relatively quiet with heat being discharged from the lower portion of the front panel. Room temperature control is excellent. Controls are well placed and simple to operate and the Unit (mine is Beige) looks good. The permanent air filters are well designed and easy to clean and the built in humidifier should come in handy during the dry winter months. I would recommend purchase of this Unit to others.
Click Here to see more reviews about: Rinnai ES38-P Direct Vent Wall Furnace, Propane
Rinnai Direct Vent FurnacesEnjoy clean, comfortable and consistent heat all winter long.Rinnai's innovative, fully modulating direct-vent wall furnaces deliver smart, energy-efficient warm air to those hard-to-heat areas such as bonus rooms, in-law suites, basements and carriage houses. And installation couldn't be easier with only require a 3" wall terminal hole.# Significant energy savings# Up to 83% AFUE efficiency
Click here for more information about Rinnai ES38-P Direct Vent Wall Furnace, Propane
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