DeLonghi DDH30 30-Pint Capacity Dehumidifier Review

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(More customer reviews)The first DeLonghi 30-pint unit I received from Amazon looked great but did not function properly; the cooling unit that removes water from the air didn't work. I returned the unit for an exchange. (Amazon gets five stars for their excellent return process). The second unit arrived in good condition and worked for about 2 minutes before the compressor in the cooling unit stopped, never to start again. I tested the unit in an 80 degree bathroom at 100 percent humidity and it did not remove a drop of water from the air. The literature with the unit does not provide any help on this type of malfunction, but does give a Web site address (www.delonghi.com). The Web site had great graphics but no useful information. A note to the company asking if there was any way to solve the problem elicited a recommendation to return the unit.
The DDH30 dehumidifier appears well-made in other respects, but clearly there is a quality control problem with the refrigeration unit, or it is easily damaged during shipment. It appears impossible for a homeowner to open the unit to do any minor repairs, so the only alternative is to return units that don't work. An electrical schematic is located behind the removable water bucket, but isn't very helpful because there isn't any easy way to access the unit's innards. I notice that the controls for the DDH30 are more primitive than the larger models. Perhaps those more sophisticated units are more reliable, but I'm not taking the chance...
In my experience, the DDH30 dehumidifier -- like the DeLonghi web site -- looks great but isn't very useful.

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This De'Longhi Humidifier has an adjustable Humidistat that lets you regulate the humidity level according to your desired comfort.The Large Room Size Coverage with a dehumidifying capacity of 30 pints of moisture per day, this dehumidifier effectively removes humidity in rooms up to 1,600 sq. ft.The Tank Full Safety System prevents water overflow, this special system automatically turns the dehumidifier off when the tank is full.The Air Filtration Technology has permanent, washable air filter traps bothersome dust particles and extends the life of the unit.

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