Bhd-501-G 50Pt Dehumidifier - Heat Controller Inc Review

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(More customer reviews)We bought one of these locally before readnig the reviews. I mean, a dehumidifier is a dehumidifier, right? Or so you'd think. Mistake.
It worked great abut 2 days. Then I noticed water collecting in the bucket despite having an external drain hose connected. Though maybe the hose wasn't tight so I added a clamp and emptied the bucket. 2 days later go downstairs to find the unit shut off. Bucket was filled with water. It wasn't coming from the hose outlet. It was coming from the upper cabinet, which was holding a lot of water some place where water shouldn't be. Well we have enough water problems of our own downstairs, no need for another.
Then I found the reivews on the internet which present these units in a very negative light. No quick fix I could find.
So I got as much water out as I could and returned it. It's funny, when you open the box there's a big yellow card that says "STOP! Do not return this item if there are problems. Call for service instead." RIGHT, I'm gona spend $200 for this thing, then 4 days later take it in for service, my time and expense to get it there, and have it gone for a month! How presumptuous. That TELLS YOU right there, they get a lot of returns - and they JUST DON'T CARE. That means means poor quality, and the co. wants the consumer to bear the burden. No thanks. Let THEM deal with their junk product.
Don't but a Comfort-Aire.

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Automatic water level shut-off, drain options, easy to use controls, auto restart and slide-out filter. Check filter light to remind to clean filter. Stone white cabinet finish. Rolls easy from room to room on durable casters. Defrost control. Comes charged with the environmentally-friendly refrigerant R-410A, 2 fan speeds. C, US, UL Listed. At least 12" open space should be allowed on all sides of the unit for top air discharge. 115 volts.

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